Steadfast Web Hosting Review
Steadfast is a Midwest-based IT solutions company that provide colocation hosting and dedicated hosting for website and business owners across the country. With three fully redundant data centers in both Chicago and New York, the company also offers disaster recovery services to businesses of all sizes. The company was founded in 1998 and has grown from a small startup business to a multi-million dollar enterprise that hosts millions of domain names. The company prides itself for providing quality services at affordable prices. To this day, Steadfast remains one of the fastest-growing privately owned businesses in the United States.
Steadfast understands that it is expensive for businesses to host their own networks. This is why the company has worked hard to create three of the best colocation facilities in the country as well as fully managed services that simply cannot be beat. All three of the colocation facilities offer users a choice between SSAE16 and SAS70 compliant technologies and everything is protected by an incredibly comprehensive SLA, or Service Level Agreement.
Business owners are generally thrilled about the SLA itself since it provides plenty of guarantees that everything will always be up to par. Included in the agreement are 100% network uptime and power supply guarantees, a dedicated server hardware promise, more guarantees for those who choose cloud and backup services, and even a performance guarantee. There is no fine print here as the company has provided all of these guarantees in an easy to read format. However, users should note that the company’s SLA does not apply in certain situations, such as when clients refuse to implement adequate redundancy.
Steadfast offers what is known as a ‘Service Builder’ on its website, and this allows business owners who are interested in colocation the opportunity to learn more about the process and build their own packages based upon the needs of the company. This part of the site allows users to add the products and features they want while watching the price change after each addition or subtraction. Agents are always on hand to help, as well.
Dedicated servers are very important for growing businesses that experience a lot of website traffic and e-commerce. Steadfast offers eight different hardware options for those who are interested in dedicated hosting, and six of these—those that are considered standard server options - all include things like enterprise grade hardware, public and private Ethernet networks, the 100% power and uptime SLA, 10TB of outbound bandwidth and inbound bandwidth that is completely unmetered.
Business owners experiencing incredibly high traffic volumes can consider the high availability server options which offer additional power and resources for better website function. These all include redundant power supplies, a completely redundant private and public network and more. These take a little longer to set up—sometimes up to a week—but this is due to the increased complexity. Clients who use this service have stated that the wait time is acceptable, and those who upgraded to high availability dedicated servers from the standard servers offered by Steadfast noted that setup times were much quicker.
When it comes to management, Steadfast offers this in two different levels. Basic management services provide things such as the repair of basic issues in server software, an hour of system administration per month, on-demand DNS and security assessments and much more. There is also a full management service available that comes with updates, continuous data protection, spam filtering for up to 10 domains, free OS reinstalls and automated backup script setup. The prices vary and these can be viewed by adding one of the options to the Service Builder section of the website.